Diggers Hotline Inc., Wisconsin’s One Call Notification Center, is looking for seasonal full-time Call Center Representatives (CCR) to be responsible for answering incoming telephone calls for members, excavators, and homeowners via toll-free and local telephone lines through October 2008 for daytime work shifts in our 24x7 Call Center. As a CCR, you will respond to inquiries & perform ticket locate processing duties on our PCs.
• Pay is $11/hour ($10 during the four week training period) and is not negotiable.
• The training class runs August 4 through August 29. You must be available
• Temp-to-hire opportunities are available to those hires with the best job performance through October 2008.
You must have at least the following experience to be considered for this position:
• Ability to speak effectively to members and other employees of the organization to express ideas articulately with confidence and tact
• Ability to compose appropriate email and fax correspondence
• Must demonstrate an ability to effectively observe, listen and understand
• Must be able to work in a team or independently with minimal supervision
• Ability to easily learn new applications and troubleshoot basic computer problems
• Ability to read and interpret documents such as policy and procedure manuals, application instructions, and maps.
Candidates with at least 2 years of call center experience with one employer preferred.
We are not on a bus route. You must have reliable transportation.
You must successfully pass a drug screen test prior to the first day of training.
No phone calls, please! Due to the large number of applications we are receiving, we are only contacting those candidates we are interested in interviewing. We are treating the applications on a first come, first contacted basis.
To begin the application process, please go to www.milwaukeejobs.com.
Diggers Hotline is Wisconsin's one-call center. Anyone in the state who is digging, excavating or disturbing the soil is required by law to contact Diggers Hotline at least three working days before beginning work.