Boring – Construction procedure used to drill underneath the surface of the ground, roadway or other area.
Buffer Zone – The area around a facility where only hand digging is allowed. The buffer zone is 18 inches for marked, unexposed facilities and 12 inches or twice the known limit of control of the cutting edge, whichever is greater, for exposed facilities.
Excavator – A person or company that will engage in earthmoving activities.
Private Facility – A private facility is a facility that is not owned by a utility or other member of Diggers Hotline; they are owned by homeowners or private businesses who are not required to be members of Diggers Hotline and will not be notified of your intent to dig. As a result, these lines will not be marked after a locate request is processed. Examples of private facilities include propane, electric, gas and/or communications facilities owned by a business or homeowner. It is the excavator’s duty to notify the owners of private facilities of their intent to dig.
TDD – Telecommunication Device for the Deaf. A telephone number for the hearing impaired.
Valid Ticket – A ticket for which work begins within 10 calendar days after the legal start date AND work is not interrupted for more than 10 calendar days.
Invalid Ticket – A ticket for which work has not started within 10 calendar days after the legal start date or work has been interrupted for more than 10 calendar days.
Emergency Locate – A locate request, where excavation or demolition must begin prior to the standard three business days. An emergency locate exists only when one or more of the following exist:
Crew-On Site Relocate – A relocate request for which a work crew is waiting for facilities to be marked. Facility owners, or their locators, will attempt to contact the crew within one hour to notify when the relocate will take place. Mistakenly known as a one hour relocate. A crew on-site relocate ticket does not become valid until the job site has been remarked.
Twenty-Four Hour Relocate – A relocate request for a valid ticket, which should be remarked within 24 hours.
Three-Day Relocate – A relocate request for an invalid ticket.