Membership Information
Cost of Membership in Diggers Hotline
On-Line (Start Up) Fee:
New members will be billed under the following system:
New members with facilities that serve less than 5,000 customers/population: $100
New members with facilities that serve 5,000 or more customers/population: $200
Usage Fee:
Each new member or existing member who receives the locate message via automated fax, modem, e-mail or FTP will be billed $1.55 per billable "Locate Message" delivered to them. (Another option, for new members whose estimated annual "Locate Message" volume is less than 600 tickets, Diggers Hotline will "voice telephone" the "Locate Messages" to them at a cost of $2.54 each.) The initial transmission is billed. Subsequent re-transmits are not billed, unless the quantity becomes excessive. "Locate Messages" with a ticket type code of either Correction or Cancellation are not billable. A copy station can be set up for $0.20 per transmission.
Every morning, Diggers Hotline will transmit an audit, which is a listing of all the ticket numbers of the messages sent to the member on the previous day. This is for the member to check against the tickets they received to insure none were lost somewhere in the transmission. You will not be charged for the daily audit.
For new members to receive their messages on a FAX machine, they must provide their own FAX machine and provide Diggers Hotline with a FAX machine telephone number.
In order to process your membership in a timely manner, please follow these instructions:
1. Click HERE to request a Membership
Agreement Package to be sent to you. Then return all applicable documents
referred to in the Membership Agreement Package to Diggers Hotline.
Also, we will need a map of your company's facilities;
this will be used for your database. (If you are a municipality and all your facilities
reside within municipal boundaries, you will not have to send in a highlighted map, rather
just inform Diggers Hotline of your desire to receive locate messages for work taking
place in that municipality only.)
Please note that credits will not be given for tickets received outside of a members'
service territory. Diggers Hotline will work with members to refine their database
information to reduce, as much as possible, the transmission of such tickets. Diggers
Hotline is limited by the accuracy and completeness of the information provided by the
callers.
2. We will need a copy of your CERTIFICATE OF INSURANCE which indicates:
A. The effective dates of your policy.
B. Your general liability coverage.
Please do not send your insurance policy, insurance bill, declarations, or binders. You can obtain the certificate of insurance from your insurance company.
3. Complete the on-line MEMBER ADDITION/CHANGE form by clicking here. When done filling out all the fields, click on "Submit Form" to email to Diggers Hotline. Then click the Return to Membership Page icon to return to this page.
4. PLEASE DO NOT SEND ANY PAYMENTS UNTIL YOU ARE BILLED.
We will contact you as soon as the database is complete and give you the date that you will start to receive messages.
Additional Information
All three of the following pieces of information are important for potential new members to read and understand. It is the recommendation of Diggers Hotline that you not only read, but print out and keep each of the following documents for your records.
In addition to the responsibilities listed in the membership
agreement, there are other responsibilities for Diggers Hotline members. to view those responsibilities.
To view a sample of what a Diggers Hotline locate message will look like,
To view the Diggers Hotline Bylaws,